Best Price Guarantee and Warranty
Price Guarantee
Value Blind and Heirloom Draperies in Ashburn, VA guarantees the best price on any Hunter Douglas window treatment. If you find a better price from any full service dealer (with a retail location to back up service) within seven days of your purchase. We will not only match that price, but beat it by 10% of the difference between our original price and the lower price found.
Even with the price guarantee we still offer our superior service, free professional design services, and the Hunter Douglas “Right Choice Promise™ satisfaction guarantee which lets you change your mind for almost no cost after your blinds and shades have been installed!
Hunter Douglas Right Choice Promise™
Value Blind and Heirloom Drapery is a Hunter Douglas Gallery dealer, offering the Gallery-exclusive Hunter Douglas Right Choice Promise. With this program, you can try out your new window coverings in your home and exchange them if you are not completely satisfied. See below:
*The Right Choice Promise applies only to residential installations. It excludes: damage and abuse, improper installation, mis-measurement, product stacking or control side change, hard-wired motorized products and specialty shapes requiring templates. Change in product size (i.e., inside mount to outside mount or vice versa) is excluded. An additional re-installation charge not to exceed $75.00 per window covering may be required. If the replacement product is of greater value, you must pay the difference in value. No credits or refunds for products of lesser value. Claims must be made by the original customer through Custom Blinds & Design. The Right Choice Promise™ is available only through participating Hunter Douglas Gallery® dealers.
Hunter douglas lifetime warranty
Hunter Douglas wants to ensure you are thoroughly satisfied with your window treatments. The Hunter Douglas Lifetime Limited Warranty only applies to the original retail purchaser. Some products may not be repairable due to the age, availability of parts and/or condition of the product(s). Certain products must be sent back to Hunter Douglas directly for repair. In-home services for removal and reinstallation are not covered by the Hunter Douglas Lifetime Limited Warranty. In-home services are available in select markets only. Shipping, handling, and other administrative fees are not covered by the Hunter Douglas Lifetime Limited Warranty.
Covered By a Lifetime Limited Warranty
- Hunter Douglas window fashion products are covered for defects in materials, workmanship, or failure to operate for as long as the original retail purchaser owns the product (unless shorter periods are provided below).
- All internal mechanisms.
- Components and brackets.
- Fabric delamination.
- Operational cords for a full seven years from the date of purchase.
- Repairs and/or replacements will be made with like or similar parts or products.
- Hunter Douglas motorization components are covered for five years from the date of purchase.
Not Covered By a Lifetime Limited Warranty
- Any conditions caused by normal wear and tear.
- Abuse, accidents, misuse, or alterations to the product.
- Exposure to the elements (sun damage, wind, water/ moisture) and discoloration or fading over time.
- Failure to follow our instructions with respect to measurement, proper installation, cleaning, or maintenance.
- Shipping charges, cost of removal and reinstallation.
THE GREATEST VALUE IN QUALITY WINDOW TREATMENTS
Window Treatment Price Guarantee and Warranty In Fairfax, Haymarket VA and Washington DC Area
It is easy to get started. Meet with one of our design consultants to discuss your design projects. From blinds, shades, shutters, drapery, motorization to area rugs, wallcoverings, and more. We will show you all the possibilities available to meet your needs and budget requirements.
Our Showroom is in Ashburn, VA but we also provide free in-home appointments in Leesburg, Purcellville, Fairfax, Arlington, Haymarket, Spotsylvania, Reston, Herndon, McLean, Vienna, South Riding, Bethesda, Potomac, Hamilton, Middleburg, Warrenton, Northern Virginia, Loudoun County, Fairfax County, Montgomery County, Prince William County and Washington DC.